Great Service - Best Airport Proximity. Friendly, Fast and affordable. I can't ask for more

The service is excellent, but personal can be nicer.

Very bad actitude employees. No answer the phone, at 1235 when I arrived from my fly, answer the phone at 1255 staying they will close in 5 min and no one is available to pick me up at the airport. I had a hard time.

The overall experience was acceptable, but there are a few things to consider before booking with Arow. When we arrived there was a lady trying to pick up her car, but the guys could not find the keys so she had to call a relative to bring a spare set of keys. One of the guys at the customer service desk was not very friendly with my wife at first, although after a few minutes he calmed down and ended up being helpful. When I arrived, I followed their instructions and gave them a call when I was at the second floor. It took them 45 min to pick me up, which is a bit annoying after a 9 hour flight. They should try to keep it within 15 to 30 minutes, as the parking lot is only a few minutes away from the airport. When we arrived at the office, the car was ready, had no damage and was not too dirty after 2 weeks sitting there.

Good bargain; good service. Attendant and shuttle were there at 5 AM. On return we couldn't find our ticket, but attendant found our record and took care of it.